Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account info: Phone number, name, and profile details
• Location data: Pickup and drop-off locations for rides
• Usage data: Trip history, app interaction logs
• Payment info: Transaction records (we do not store card numbers)

2. How We Use Your Information

We use your information to:

• Provide and improve our ride-hailing services
• Process payments and send receipts
• Communicate service updates and promotions
• Ensure safety and prevent fraud
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share data with:

• Drivers (limited to trip details needed for pickup)
• Payment processors (to complete transactions)
• Law enforcement (when required by law)
• Service providers who help us operate the platform

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.

5. Security

We implement industry-standard security measures including encryption in transit (HTTPS/TLS) and at rest. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of marketing communications

7. Cookies

We use cookies and similar tracking technologies to maintain your session and improve your experience. You can control cookies through your browser settings.

8. Contact

For any privacy-related questions or requests, please contact our Data Protection Officer at privacy@masrysmm.com.